Junior Project Leader / Project Leader
Project Leader will be responsible for end to end project management of the assigned orders including tracking order progress, coordinating site installation and network change activities as well as coordinating internal and external teams to deliver service in a timely manner. Project Leader will be also focused on delivering an excellent customer service working on own initiative with limited supervision and with high level of accuracy, problem solving approach and attention to detail. This experienced individual will deliver more complex work orders and will also be assisting and mentoring Junior Project Leaders.
Location: Bydgoszcz
Your responsibilities
- Planning, organizing and tracking multiple orders for new network installations, changes and decommissioning activities from start to finish
- Effectively documenting customer issues and delays
- Partnering with other teams (both internal and external) to ensure resolution of the dependencies in a timely manner
- Coordinating engineering and ordering teams to ensure readiness for network activities
- Organizing and chairing network change and installation conference calls, if required
- Providing real time work progress reports and updating inventory systems
- Managing risk and issues that might affect orders delivery against the plan
- Ensuring efficient communication regarding to the executed activities
- Providing inputs to the PMO Reporting team
- Acting as primary point of contact throughout the order lifecycle
- Ensure customer’s and internal teams are updated with up to date order information and timelines
- Meeting or exceeding KPI goals set for the position concerning customer satisfaction ratings and performance measures
- Supporting other Project Manager’s and Senior Management’s ad hoc requests
- Owning Internal improvement project
Our requirements
- Planning, organizing and tracking multiple orders for new network installations, changes and decommissioning activities from start to finish
- Effectively documenting customer issues and delays
- Partnering with other teams (both internal and external) to ensure resolution of the dependencies in a timely manner
- Coordinating engineering and ordering teams to ensure readiness for network activities
- Organizing and chairing network change and installation conference calls, if required
- Providing real time work progress reports and updating inventory systems
- Managing risk and issues that might affect orders delivery against the plan
- Ensuring efficient communication regarding to the executed activities
- Providing inputs to the PMO Reporting team
- Acting as primary point of contact throughout the order lifecycle
- Ensure customer’s and internal teams are updated with up to date order information and timelines
- Meeting or exceeding KPI goals set for the position concerning customer satisfaction ratings and performance measures
- Supporting other Project Manager’s and Senior Management’s ad hoc requests
- Owning Internal improvement project
What we offer
- The opportunity to work in a multinational company
- Career within global structure
- Attractive salary
- Medical package
To apply please submit your CV and a cover letter in English and Polish with position name as title to the email address: pracuj@laczpol.pl